Careers at The Academy

Manager, Program Operations

The Program Operations Manager will combine leadership in project management and program administration to help the Academy meet performance goals and serve its audience effectively. Reporting to the Program Director, this role will provide strategic thought leadership and management skills, and will be a key part of the Academy team.

We seek candidates who have successfully managed complex projects related to learning or capacity building.

The Manager will:

  1. Design and implement systems, tools, and workflows that lead to consistent, high quality work processes and products
  2. Oversee the build and delivery of the Academy’s free courses for nonprofit social service providers
  3. Strengthen project planning and project management methods and tools across other Academy service areas

This is a hybrid role currently expected to work 50% at the CUNY School of Professional Studies in midtown Manhattan and 50% remote. This schedule is subject to change.

Program Coordinator

Reporting to the Program Manager, the Program Coordinator will provide technical and administrative support to the Academy team and Academy learners. The ideal candidate will demonstrate strong organization and communication skills, collegiality, close attention to detail, and a commitment to high quality work. Prior experience coordinating complex projects and providing administrative support, especially in adult learning programs, is a plus.

This is a hybrid role currently expected to work 50% at the CUNY School of Professional Studies in midtown Manhattan and 50% remote. This schedule is subject to change.