All Scheduled Dates
Information session: Friday, February 20, 1:oopm-2:00pm
This course will meet on the following Fridays from 10:30am-1:30pm:
- March 20
- April 3
- April 17
- May 1
- May 15
- May 29
Applications close 3/3
Course Type
Multi-Session
Course Length
18 hours
QUESTIONS?
Email [email protected]
ATTENDANCE POLICY
We expect participants in the Academy's cohort-based courses to attend all course sessions. Each session builds on prior weeks. Attending and contributing consistently will enrich your experience and that of your peers.
To receive a certificate of completion, we ask that participants attend and engage in at least five of six sessions, complete between-session practices and reflections, submit a supervisor self-assessment, and complete a post-course survey.
Trauma-Informed Supervision
DESCRIPTION
This course equips supervisors to create work environments that help protect staff from the impacts of primary and secondary traumas so they can deliver healing-centered care. Trauma-Informed Supervision builds on Foundations of Care to support supervisors in strengthening compassionate self-awareness and skills to navigate challenging supervisory situations, contributing to healthier work environments that support longevity in this work for supervisors and their supervisees.
Trauma-informed care requires more than training direct care staff. Consistent and thoughtful action from leaders and supervisors can turn trauma-informed principles into sustainable and meaningful practice. This course emphasizes the role of supervisors in shaping organizational environments and staff experiences. As supervisors, you will examine and enact commitments and practices that facilitate healing-centered relationships among and between supervisors, staff, and clients.
This Trauma-Informed Supervision course was piloted and co-designed with input from a cross-section of staff from more than 25 NYC community-based organizations (CBOs) and city agencies. It offers supervisors guidance and tools to center care for staff as a foundational element of trauma-informed care, and works to address the high levels of stress, trauma, and loss experienced by social service providers and the communities they serve.
Through interactive training and weekly skills practice, supervisors will be better equipped to:
- Understand and address power dynamics in supervisory relationships;
- Respond effectively to staff in distress;
- Create space to attend to emotions while balancing the important work of delivering services;
- Deliver meaningful and effective feedback;
- and more.
Pre-requisite: Trauma-Informed Supervision is open to learners who have completed the Academy course, Foundations of Care. Participants who have completed a different multi-session course at the Academy (such as CBRT, Connecting Through Art & Creative Expression, Motivational Interviewing Foundations, or Understanding Grief and Loss) may also be considered.
WHAT TO EXPECT
This interactive course integrates research-based frameworks, tools, and skills with time for practice, reflection, and discussion. Live sessions will meet bi-weekly so supervisors have time to absorb and apply skills and concepts between sessions. After each live session, supervisors will be guided to practice and reflect on strategies that help you:
- Acknowledge and mitigate the harms of primary and vicarious trauma on yourselves and your staff
- Practice and model specific supervisory skills and tools
- Continue to build personal practices to center the nervous system and maintain your own well-being
To fully engage with the course material and cohort members, participants are asked to:
- Join from a quiet, private space
- Use a desktop or laptop computer with updated Zoom. Participating from a mobile phone will not be possible
- Be on camera for the duration of the session
COURSE OUTLINE
Topics in this session include:
- Defining trauma and its impacts
- Exploring the value of lived experience
- Countering negative self-beliefs
- Revisiting care practices for yourself and to share with supervisees
Topics in this session include:
- Power dynamics in supervisory relationships
- Strategies for managing and sharing power
- How trauma impacts trust, and ways to increase trustworthiness
Topics in this session include:
- Applying the PAGE Method (Purpose, Attuned, Goals, Emotions)
- Defining psychological safety in the workplace and its relationship to equity
- Behaviors that promote psychological safety
Topics in this session include:
- Considerations around accountability, including: valued behaviors, behaviors of concern, and balancing staff and client needs
- Using MI spirit and skills to strengthen reflective listening and give effective feedback
Topics in this session include:
- Practicing MI skills for effective feedback (continued)
- Applying the DEAR MAN method (describe, express, assert, reinforce; mindful, appear confident, negotiate) to express needs, set boundaries, advocate, and navigate conflicts or challenging conversations
Topics in this session include:
- Countering the impacts of stress and trauma on our capacity to hold complexity and invoke creativity and visioning
- Identifying commitments that connect to your values and vision
ELIGIBILITY
Pre-requisite: Trauma-Informed Supervision is open to learners who have completed the Academy course, Foundations of Care. Participants who have completed a different multi-session course at the Academy (such as CBRT, Connecting Through Art & Creative Expression, Motivational Interviewing Foundations, or Understanding Grief and Loss) may also be considered.
This course is especially designed for those who hold supervisory roles in NYC non-profit care settings, including supervisors of Peers and Community Health Workers.
Academy courses are open to non-profit care providers who deliver social services or behavioral health care in New York City.
This includes, but is not limited to, staff of: community-based organizations, government agencies, and public hospitals, along with members of mutual aid groups, community gardens, NYCHA resident committees, and more.
HOW TO APPLY
We encourage interested applicants to attend the information session on 2/20 (register here).
Applications can be found here and will close on 3/3.
Please reach out to [email protected] with any questions.
